Artificial Intelligence

How to make decisions about vendors using AI?

Evaluating the quality of the AI-powered tools in HR

As the world becomes more digital, recruiters and talent acquisition professionals are increasingly relying on artificial intelligence (AI) to help them make better hiring decisions. AI-powered tools are becoming more advanced and more widely available, and can help recruiters to sift through vast amounts of data to find the right candidates for their clients.

However, with the rise of AI, there is also a growing concern among recruiters about how to make decisions about vendors using AI. How can you evaluate the quality of the AI-powered tools that they are using? How can you be sure that the vendor you are using is using AI ethically and responsibly?

In this blog post, we will discuss some of the things that recruiters and talent acquisition professionals should consider when making decisions about vendors using AI.


1) Understand the AI technology being used

Not all AI is created equal, and some AI-powered tools may be more effective than others depending on your objectives. Ask vendors to explain the AI technology, including how it works and how it has been validated. More specifically, what is the precise prediction being made? How do you ensure accuracy?


2) Check for Bias

AI is only as good as the data it is trained on. If the data used to train an AI-powered tool is biased, then the tool itself will be biased. Recruiters should ask about steps taken to remove any potential biases from the algorithm. More specifically, What data sources are used to inform the algorithms? How are biases mitigated? 


3) Ask about the vendor's data privacy policy

Data privacy is a major concern in the age of AI, and recruiters should be aware of the data privacy policies of any vendors they work with. Recruiters should ask vendors to explain how they collect, store, and protect candidate data. Additionally, recruiters should ask about the vendor's policy for deleting candidate data once it is no longer needed. More specifically ask: How is data security and privacy ensured?


4) Evaluate vendor experience

Finally, recruiters should evaluate the experience of the vendor itself. How long have they been using AI-powered tools? Have they worked with clients in your industry before? Do they have a good reputation in the industry? All of these questions can help recruiters to evaluate the quality of a vendor's services.

In conclusion, AI-powered tools can help recruiters and talent acquisition professionals to make better hiring decisions. However, when working with vendors that use AI, it is important to understand the technology being used, check for biases, ask about the vendor's data privacy policy, and evaluate the experience of the vendor itself. By following these steps, recruiters can ensure that they are working with ethical and responsible vendors who can help them to find the best candidates for their clients.